BookParadise Return Policy
At BookParadise, your satisfaction is our top priority! If you’re not completely happy with your purchase, we’re here to help.
1. Return Eligibility:
- Books can be returned within 7 days of delivery.
- Items must be in their original condition, unused, and with all original packaging.
- Non-returnable items: Gift cards, discounted books from flash sales, and personalized orders.
2. How to Initiate a Return:
- Email us at bookp321@gmail.com with your order number and reason for return.
- Our team will provide a return shipping address and instructions.
3. Refunds:
- Once we receive and inspect your return, we’ll process your refund within 5-7 business days.
- Refunds will be issued to your original payment method.
- Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or damaged item).
4. Exchanges:
- We offer exchanges only for damaged or defective books. Contact us within 48 hours of delivery with photos of the issue.
5. Cancellations:
- Orders can be canceled within 2 hours of placement. After that, they will be processed and shipped.
6. Need Help?
For any questions, reach out to us at bookp321@gmail.com or WhatsApp call +91-8929157282. We’re always happy to assist!
Thank you for shopping with BookParadise—where every book feels like home! 📚✨